E X P E R I E N C E

Computer Lab Consultant / Help Desk | 2005-2007 | Penn State University
Taught hundreds of people how to successfully open Word and add footnotes and other bits of "flare" to their otherwise horrific papers. I also learned the ever useful ability of dealing with incoherent and enraged patrons that are not quite sure why they are upset, but are pretty sure it is the fault of the first computer lab employee they see. During peak hours I was responsible for managing the lab and ensuring that everything ran smoothly. At night, I was in charge of closing procedures and filing log reports.
Pseudo-ResTech | 2005-2007| Penn State University
Often seen sporting my stylish Help Desk shirt (See above), I am frequently mistaken for a member of the ResTech staff. After attempting to explain that I am not, and often enduring puzzled and sometimes angry stares, I am usually dragged to a dorm room and forced to answer questions such as: "Why is my computer smoking like that?" However, in the long run, I have come to accept this common misconception with open arms, as nothing compares to the satisfaction of knowing that you helped someone else and possibly saved the school from needing to cash in their fire insurance.
Real-estate Agent, Uptown Realty | 2005-2008 | Hoboken, NJ
Although my time working with Real-estate is limited to Summer and Holiday breaks, I still find it to be a largely beneficial experience. Real-estate has exposed me to working in a more professional environment and dealing with people from all different backgrounds. My duties as an agent include working closely with clients to meet their specific needs through financial property comparison and analysis. It can take anywhere from days to weeks to find the perfect piece of real-estate for a given client, but when you finally find it, the work was well worth it.
Table Maintenance Engineer (Busboy), GasLight Restaurant | 2000-2002| Hoboken, NJ
Never ending in my pursuit to manufacture dining excellence, I was unmatched when it came to clearing tables and taking the blame for our waiters' mistakes. I learned that a kitchen and restaurant are never actually clean unless you spend every free moment scrubbing them down. On a more serious note, my experiences with customers were some of my first real opportunities to develop valuable people skills, many of which I still apply to this day.